1. Our Commitment to Privacy.
This notice describes our Privacy Policy. Our privacy policy is designed to advise you about how we collect, use, and protect the personal information you provide. By visiting this site, you are accepting the practices described in this Privacy Policy. Stone and Tile Shoppe Inc is a licensee of the TRUSTe Privacy program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the sitewww.buystonenow.com. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have questions or concerns regarding this statement, you should first contact Hardeep Johar at sales@buystonenow.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at http://www.truste.org/consumers/watchdog complaint.php. TRUSTe will then serve as a liaison with us to resolve your concerns.
2. What Information is collected.
A. Information You Provide to Us: We collect any information you enter on our site, or that you give us in any other way. We collect Name/s, address, contact details, shipping and billing addresses. You can choose not to provide certain information, but you may not be able to take advantage of our services and features. B. Automatic Information: When you visit a website, you disclose certain information, such as your Internet Protocol (IP) address and the time of your visit. This site, like many other sites, records this basic information about visits to our site. However your personally identifiable information is not disclosed in any manner whatsoever. C. "Cookies": Cookies are pieces of information that are transferred to your computer from a web server. Most browsers are set up to accept cookies, but you can change your settings to have your browser notify you when you receive a new cookie or to refuse to accept cookies. Some relevant personal information would be pre populated into other forms on our site during the course of doing business, in order to provide you with ease of doing business and seamless customer service. This is for business and service related processes, emails, order booking and fulfillment processes, etc. This site also utilizes a third party tracking utility (ex: hitbox) to track and record aggregate site statistical information. No individual information is tracked in any manner or form.
3. How and When the Information is Used.
The information we collect is used for administering our business activities. Occasionally we may use the information to notify you about changes to our website, new services, or business related notifications and programs. The information provided by you is used for ordering, shipping, order fulfillment and billing purposes and also for relevant business and service related processes and emails only. We currently only send email communications to you in relation to your order (such as confirmation email), service-related announcements (such as product updates, service maintenance to our website interruptions, etc.), in response to your inquiries sent to us via email, and to contact you with any problems related to your order. Generally, you may not opt-out of these communications, which are not promotional in nature.
4. How we Protect Your Information.
This privacy and protection of your information is important to us. We do not make any personal information available to third parties without your permission, except in the instances listed below. Please reference item #5 and #11. Your access to some services and content is password protected. We advise that you do not disclose your password to anyone. In addition, we recommend you sign out of password-protected services at the end of your session.
5. Who Has Access to the Information.
Information about our users is important to us. We will not disclose any individually identifiable information to any third party without first receiving that user's permission, with the following exception. However only your name, billing address and invoice number is shared with a secure payment gateway Authorize.net to enable ease of business and deliver seamless service. Please note that Authorize.net is not permitted to use this information for any other purpose, apart from completing your requested credit card authorization, you are providing your credit card details directly to them on their site, even though the payment page has the look and feel of Stone and Tile Shoppe Inc.
6. Methods We Use to Protect Your Information.
We use security software to protect the confidentiality of your personal information. In addition, our business practices are reviewed periodically for compliance with policies and procedures governing the security and confidentiality of our information. Our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons. Our site's credit card processing service provider Authorize.net uses SSL encryption to secure all financial transactions.
7. Children.
This website does not provide services or sell products to children under the age of 18. This website does not knowingly collect any information from those under the age of 18.
8. How You Can Access Your Information.
You can request access to your personally identifiable information by sending an e-mail to sales@buystonenow.com. You can also access and /or edit your information by accessing the site with your User Id and Password.
9. Consent.
By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.
10. Changes to Privacy Policy.
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by email.
11. Legal Disclaimer.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and / or comply with a Judicial proceeding, court order or legal process served on our Web site.
12. Contact Information.
Stone and Tile Shoppe, Inc.
12804 Raymer Street
N.
Hollywood, CA 91605
877-416-1500
sales@buystonenow.com
